11939 N. Meridian Street,
Suite 125 Carmel, IN 46032
Located in the heart of the Hudson Valley, north of New York City, Rifkin Dental is a symbol of dental care excellence. A family business founded in 1985 by the late Dr. Richard Rifkin, the practice has evolved into a multi-location powerhouse under the leadership of Allison Rifkin, DMD, FAD, and Daniel Rifkin, CPA.
When Daniel Rifkin assumed control of business operations, he faced a twofold challenge. The lack of oversight on spending and inefficient supply ordering processes were putting pressure on the practice's profitability. The traditional approach of reviewing monthly P&L statements left him reactive, unable to curb excessive spending in real-time.
Furthermore, the staff spent countless hours navigating the labyrinth of suppliers' websites, attempting to secure the best prices. This tedious process drained resources and led to uncertainties about the Return on Investment (ROl) of each order, and led to tension in the office as ordering could take four hours or more. The inefficiencies even cast shadows of doubt over the team's productivity.
“My staff loves it because it's an easy one-stop-shop for ordering, as opposed to having to go to 5 or ten different websites and order different things. They can just go to Method, find the products, place the order, and move on with their day.”
In 2021, Daniel Rifkin explored various avenues to streamline operations. The search led him to Method, an e-procurement software. After engaging with Customer Success Professional Stephanie Tran from Method, Daniel was convinced that he had found the remedy for their challenges.
The formulary feature of Method offered precise control over ordering, eliminating errors and freeing up valuable time for the staff to focus on patient-centric activities.
“The team spends less time on ordering and more time ensuring patients have a timely and great experience, which is always the most important thing.”
“After the first two months, I had everyone coming to me saying
OMG, this is sooo much better.”
The impact of adopting Method was immediate and profound. Rifkin Dental witnessed a remarkable reduction in the spend-to-revenue ratio, aligning perfectly with industry best practices at 6%. Beyond the financial metrics, the shift to Method transformed the office environment. The friction and tension associated with the ordering process evaporated, leaving behind a more relaxed and stress-free atmosphere.
Daniel expresses optimism about Method's role in sustaining the company's growth. The simplicity of the software facilitates swift training, enabling new staff to adapt in less than a day. He firmly believes that supply management software, particularly e-procurement tools like Method, are indispensable for the dental industry's future.
“There's no risk. Method increases the transparency and lets you see all prices across all suppliers and save yourself a ton of money which you can reinvest in the business.”
"With Method, operational efficiency is the fuel that will drive our growth. It's not just a tool; it's a necessity in the dental business," states Daniel Rifkin confidently.
As Rifkin Dental strives toward ambitious growth goals, Method stands with them as a reliable partner, ensuring operational excellence and a seamless path to success.
“I used to lose sleep worrying about what I'd do about ordering if my lead associate left, but she actually did leave, and because of Method, we haven't missed a beat.”
Book an exploratory session or strategy meeting with a Method Procurement professional today. Discover how Method's e-procurement software can be the prescription for efficiency your practice needs. Don't let supply management challenges hinder your growth -take the first step toward operational excellence. Schedule your meeting now and experience the Method advantage.
