Privacy Policy

This privacy policy sets out how Method Procurement Technologies LLC (“Method”) collects, uses, and protects any information that you give Method when you use Method’s websites, mobile apps, or any other products or services offered by Method (“Services”). Method is committed to protecting your privacy. If Method asks you to provide certain information that can be used to identify you when using the Services, you can be assured that it will be used only in accordance with this privacy statement, as updated from time to time.

Collection of Your Information

We collect or receive information about your interactions with us. Depending on how you use Method’s Services, your information may include, without limitation:

Registration-related information (such as name, addresses, email addresses, telephone numbers, and occupation);
Information about the Services that you use, how often you use them, and your responses to the offerings presented or made available by us;
Information about the searches you perform on Method’s websites or in Method’s other Services and how you use the results of those searches;
Transaction-related information, such as a history of purchases through Method’s Services, including, without limitation, products, dates, amounts, and payment method information, billing information, and related data;
Customer service information about you as a user of Method’s Services;
Location data;
Information about any devices, connections, and methods used to access and interact with us;
Other information specifically related to your use of Services;

Supplier Account Credentials and Data. When you designate Method as your authorized agent under our Terms of Use, you provide Method with login credentials for your third-party supplier accounts. Method collects, stores, and uses these credentials solely to access your supplier accounts on your behalf as your authorized agent. Through this authorized access, Method collects your account data from supplier platforms, including product information, pricing, availability, order history, shipment tracking information, invoices, and other account data. This data is your own account information, maintained under your account on the applicable supplier’s platform, retrieved by Method as your authorized agent.

Usage Data. Method may collect information based on your usage of Method’s Services (“Usage Data”) automatically, which can include (on a non-personally identifiable basis) products searched and/or purchased, timing, location, IP addresses or domain names, URI addresses, the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the features of the browser and operating system utilized, time details per visit, details about the path followed within the Services, and other parameters about the device operating system and/or the user’s IT environment. Usage Data may be collected anonymously, but could be used indirectly to identify a person.

Your information may be supplemented with additional information from other companies, such as publicly available information and information that Method may append to or match to your information.

We may also receive or collect certain technical information when you use Method’s Services. This may include your browser or operating system, your manner of connecting to the Internet, and the name of your Internet service provider or wireless carrier; your Internet protocol (IP) address; information about referring websites or services; and data relating to malfunctions or problems occurring when you use Method’s Services.

Supplier Credential Security

Method takes the security of your supplier account credentials seriously. Method uses commercially reasonable security measures to protect stored credentials, including encryption and access controls. Access to your supplier credentials within Method’s systems is limited to authorized processes necessary to provide the Services as described in our Terms of Use. Method does not use your supplier credentials for any purpose other than those authorized under the Terms of Use, including retrieving your account data, transmitting orders on your behalf, and maintaining and improving the Services.

How Your Information may be used

Your information may be used for purposes that include, without limitation:

To operate and improve the Services available through us;
To access your supplier accounts and retrieve product, pricing, availability, order history, shipment tracking, and other account data on your behalf as your authorized agent;
To transmit purchase orders and related order information to suppliers on your behalf;
To personalize the content provided to you;
To fulfill your requests for tools, software, functionality, features, and other products and services;
To communicate with you and respond to your inquiries;
To conduct research about your use of Method’s products; and
To help offer you other products, features, or services that may be of interest.

We may use cookies, web beacons, pixels, and/or other technologies along with your information to enhance and personalize your experience and gather information that helps Method optimize Method’s Services. You can choose to accept or decline some cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, it is important to remember that many of Method’s Services may not function properly if your cookies are disabled.

We reserve the right to use Usage Data in full. For example, Method may use Usage Data to provide better service to Service visitors or end users, customize the Services based on your preferences, compile and analyze statistics and trends about the use of Method’s Services, and otherwise administer and improve Method’s Services.

Data Aggregation and Market Insights

Data obtained through Method’s authorized agent activities, as well as other data collected through the Services, may be aggregated and anonymized to improve the Services and generate market insights. Aggregated, anonymized data does not identify you personally. Method may use and share such aggregated data for any business purpose, including creating market analysis, benchmarks, trends, and other insights. By using the Services, you consent to such use as further described in the Terms of Use. Method retains all right, title, and interest in any aggregated, anonymized, or derived data created by Method from data collected through the Services.

Sharing of Your Information

We do not rent or sell your personally identifiable information (such as name, address, telephone number, and credit card information) to third parties for their marketing purposes. Method may share your information with third parties to provide products and services you have requested, when Method has your consent, or as described in this Privacy Policy.Method may share aggregated, non-personally identifiable information publicly and with Method’s business partners. For example, Method may share information publicly to show trends about the general use of Method’s websites and/or other products or services.

‍Supplier Communications. In the course of providing the Services, Method may share your identity and order information with your suppliers when transmitting purchase orders on your behalf as your authorized agent. This is necessary to facilitate the fulfillment of orders you initiate through the Services.

‍Program Affiliations. If you enroll in an affiliation program or other program offered through the Services in partnership with other Method customers, your transactional data, purchase history, account information, and other data collected through the Services — including data obtained through Method’s authorized agent activities — may be accessible to the applicable program partner through the Services as part of that program. Program partners access your data as customers of Method’s Services. You are solely responsible for notifying Method if your participation in any program or affiliation ends or changes.The contents of your online communications, as well as other information about you as a user of Method’s Services, may be accessed and disclosed under the following circumstances: in response to lawful governmental requests or legal process (for example, a court order, search warrant or subpoena), in other circumstances in which Method has a good-faith belief that a crime has been or is being committed by a user of Method’s Services, that an emergency exists that poses a threat to the safety of you or another person, when necessary to protect either Method’s rights or Method’s property or for Method to render the service you have requested.Our offerings may include features or functionality provided by third parties, or may integrate with or interact with third-party products and services (including, without limitation, via APIs, plugins, links, or other interactions). In the process of providing such functionalities within Method’s services, your browser or other tools or technology may send certain information to the third-party provider. The use of these third-party-provided features or functionalities is subject to their own privacy policies.

‍General Disclosure Policy. Method reserves the right to disclose your personal information as described in this Privacy Policy. Method reserves the right to disclose Usage Data without restriction.

‍Affiliated Entities. Method reserves the right to provide your personal information and Usage Data to any affiliated entities Method may have, including Method’s subsidiaries.

‍Service Providers. Method reserves the right to provide access to your personal information and Usage Data to Method’s trusted service providers that assist Method with the operation and maintenance of Method’s sites and services. For example, Method may contract with third parties to process payments, host Method’s servers, provide security, and provide production, fulfillment, optimization, analytics, and reporting services. Method will use commercially reasonable efforts to ensure that Method’s service providers will be given access to your information only as is reasonably necessary to provide the services for which they are contracted.

‍Successors. If Method sells or otherwise transfers part or all of Method’s business or assets to another organization, such as in the course of an acquisition, merger, bankruptcy, or liquidation, Method may transfer your personal information and Usage Data.

‍Legal Process, Enforcement, and Security Notice. Method reserves the right to disclose your personal information and Usage Data if Method has a good-faith belief that access, use, preservation or disclosure of such information is reasonably necessary (i) to satisfy any applicable law, regulation, legal process or enforceable governmental request, (ii) to detect, prevent, and address fraud or other illegal activity and (iii) to investigate, respond to, or enforce violations of Method’s rights or the security of Method’s sites and services.

Your Choices about Your Information

You may choose to restrict the collection or use of your information in the following ways:

Whenever you are asked to fill in a form on Method’s website or Method’s other Services, consider what information to include and exclude.
We may provide you with access to your registration information and the ability to edit this information in your account settings. Please be aware that even after you delete or update information within Method’s Services, Method may not immediately delete residual copies from Method’s active servers and may not remove information from Method’s backup systems.
You may remove supplier credentials from your Method account at any time, which will terminate Method’s access to the applicable supplier account on your behalf.
If you have previously agreed to Method using your information for direct marketing purposes, you may change your mind at any time by writing to Method using the contact information below.

Our Commitment to Security

We have established safeguards to help prevent unauthorized access to or misuse of your information. Still, we cannot guarantee that your information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorized acts by third parties that violate applicable law or Method’s and Method’s affiliated providers’ policies). To protect your privacy and security, Method may use passwords, encryption, and other technologies to register or authenticate you, enable you to take advantage of Method’s Services, and, before granting access or making corrections to your information, verify your identity.

Your California Privacy Rights

For California residents: Method may share your information with third parties and affiliated third parties for direct marketing purposes. As these third parties and this category of affiliated third parties are considered an unaffiliated party under California law, you may opt out of Method’s disclosure of personal information to third parties for their direct marketing purposes. To opt out, please get in touch with Method as described in the “How to Contact Us” section below.

Data Storage and Retention

Your personal information is stored on servers in the United States and may also be stored or processed in other countries by Method’s service providers, if and to the extent compliant with law. You understand and agree that Method may collect, use, disclose, and otherwise process the information you provide as described in this Privacy Policy, even if you are from an area outside the United States. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the United States.

Method will retain your personal information for as long as it is needed to provide you with the Services, or to fulfill any legal or contractual obligations Method may have. Upon termination of your account, you may request an export of your transactional purchase history as described in the Terms of Use. Method retains data collected through the Services, including supplier credentials and transactional data, for legitimate business purposes consistent with this Privacy Policy and the Terms of Use.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or its implementation, you may contact Method at connect@methodusa.com. If you believe your information is wrong, Method strives to provide you with ways to update it quickly or delete it, unless Method must keep that information for legitimate business or legal purposes. When updating your personal information, Method may ask you to verify your identity before Method can act on your request.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, so you should review it periodically. Your continued use of any Services constitutes your acceptance of any such changes.

Last Updated: May 20, 2026