Inventory Management
Procurement
Method Pay
Analytics & Reporting
These Terms of Use (“Terms”) are an agreement between you (“you”) and Method Procurement Technologies LLC (“Method”) that allows you to use Method software, subscriptions, applications (“apps”), websites, and other products and services, as long as you follow the Terms.
By accessing or using any Method websites, content, mobile applications (“apps”), tools, widgets, subscription products or services, software, API(s), widgets, and/or other product(s), service(s), data, or information supplied to you by Method (collectively, as applicable, the “Services”), you signify your agreement to (1) all terms and conditions in these Terms, (2) Method privacy policy located at www.methodusa.com/privacy-policy (“Privacy Policy”), and (3) any other standard policies, if any, posted in the Services, which are all expressly incorporated herein and must also be observed and followed (clauses (1) through (3) collectively, the “Agreement”).
To use the Method’s Services (defined below), you:
• Will need to register with Method to access and use some of the Services
• Must not initiate or participate in any activities on the Services that are illegal, harmful, or interfere with anyone’s use of Method’s Services, including the sending of e-mail or instant messaging spam
By accessing or using any Services, including without limitation by downloading, installing, or using any associated software, APIs, or apps supplied by Method, including any for which the purpose is to enable you to use the Services (collectively, the “Software”, which is considered a part of the Services), you agree to the terms of this Agreement. Any reference to the “website(s)”, the “web site(s)”, the “site”, “www.methodusa.com”, or other similar references, shall include any pages, subdomains, affiliated domains, brands, products or other areas of any Method website, or any other affiliated sites or domains owned or operated by or on behalf of us, plus any of the online content, information and services as made available in or through the website. The Services include, without limitation, all aspects of the website, any app, or other product or service, including, but not limited to, all products, software, applications, features, channels, and services offered therein. Any reference to “content” shall include all content in all forms or mediums, such as (without limitation) text, software, scripts, graphics, photos, sounds, music, videos, audiovisual combinations, interactive features, product descriptions, pricing data, and other materials you may view on, access through, or contribute to the Services.
You must be at least 18 years of age, and, where law requires an older legal age, of legal age for contractual consent or older to use this website and/or the other Services. All information and services are exchanged electronically, via the internet. You are responsible for maintaining your own access to the internet and for obtaining and maintaining any equipment and ancillary services needed to connect to, access, or otherwise use the Services, including, without limitation, modems, hardware, servers, software, operating systems, networking, web servers, and the like (collectively, “Equipment”). You shall also be responsible for maintaining the security of the Equipment. You consent to receiving communications electronically. Method is a privately owned and operated company and does not represent or speak for any governmental office or authority. You may acquire additional products, services, and/or content of ours from any Method websites or Services. Method reserves the right to require that you agree to separate agreements as a condition of your use and/or purchase of such additional products, services, and/or content, the terms of which will apply in addition to these Terms.
The Services include, among other things, a procurement platform that acts as your authorized agent to access supplier websites and systems on your behalf, as well as a search, directory, and communications platform for enabling the connection between individuals seeking to obtain Third Party Services (defined below) and/or individuals or companies seeking to provide Third Party Services. Where Method acts as your authorized agent, Method accesses third-party supplier websites using login credentials you provide, and takes actions on your behalf as described in Section X of this Agreement. Where Method acts as a directory or communications platform, Method does not guarantee or warrant, and makes no representations regarding, the reliability, quality, pricing, or suitability of such Third-Party Services nor Third-Party Service Providers (defined below).
By using the Service, you agree to hold Method free from any liability or damage that might arise from the transactions involved. When interacting with third-party service providers, you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you don’t know. NEITHER METHOD NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICE OR THIRD-PARTY SERVICES NOR ANY THIRD-PARTY SERVICE PROVIDERS. METHOD AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY, OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE OR THE THIRD-PARTY SERVICES, EXCEPT AS EXPRESSLY OUTLINED IN SECTION X REGARDING METHOD’S AUTHORIZED AGENT ACTIVITIES.
METHOD DOES NOT DIRECTLY PROVIDE CERTAIN PRODUCTS OR SERVICES, WHICH ARE INSTEAD PROVIDED BY THIRD PARTIES (COLLECTIVELY, THE “THIRD PARTY SERVICES”). IN ADDITION TO SERVING AS YOUR AUTHORIZED AGENT AS DESCRIBED IN SECTION X, METHOD IS ALSO (AMONG OTHER THINGS) A DIRECTORY SERVICE HELPING USERS FIND THIRD PARTIES TO PROVIDE SUCH THIRD-PARTY SERVICES (AS FURTHER DEFINED IN SECTION XIV BELOW, THE “THIRD PARTY SERVICE PROVIDERS”). IT IS UP TO THE THIRD-PARTY SERVICE PROVIDER TO OFFER THEIR THIRD-PARTY SERVICES, WHICH MAY BE ORDERED THROUGH THE USE OF METHOD SOFTWARE OR SERVICE. METHOD OFFERS INFORMATION AND A METHOD TO OBTAIN SUCH THIRD PARTY SERVICES FROM THIRD PARTY SERVICE PROVIDERS, BUT DOES NOT, AND DOES NOT INTEND TO, PROVIDE THIRD PARTY SERVICES OR ACT IN ANY WAY AS A THIRD PARTY SERVICE PROVIDER, AND HAS NO RESPONSIBILITY OR LIABILITY FOR ANY THIRD PARTY SERVICES PROVIDED TO (OR FAILED TO BE PROVIDED) NOR FOR THE ACTIONS OR INACTIONS OF ANY THIRD PARTY SERVICE PROVIDERS. ANY INDIVIDUALS WHO PROVIDE ANY THIRD-PARTY SERVICES ARE NOT EMPLOYEES NOR CONTRACTORS OF METHOD BUT RATHER OF THIRD-PARTY SERVICE PROVIDERS, AND METHOD IS NOT RESPONSIBLE FOR THEIR ACTIONS OR INACTIONS.
To access certain features of the Services, you may need to register or create an account. You may never use another’s account location without permission. When creating your account, you must provide accurate and complete information. Registration or subscription to the Services and payment of any applicable fee authorize a single individual and/or location to use the Services unless otherwise expressly stated. You are solely responsible for any activity on your account, and you must keep your account password secure. You must notify Method immediately of any breach of security or unauthorized use of your account. Although Method will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Method or others due to such unauthorized use. It is a condition of your use of the Services that all information you provide is correct, current, and complete. If Method believes the information you provide is not correct, current, or complete, Method has the right to refuse you access to the Services or any of its resources, and to terminate or suspend your access at any time, without notice. You shall not download any content, software, or services unless you see a “download” or similar link displayed by Method on the Services for that content. You shall not copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content for any other purposes without the prior written consent of Method or the respective licensors of the content. Method and its licensors reserve all rights not expressly granted in and to the Services and their content. You agree not to circumvent, disable, or otherwise interfere with security-related features of the Services or features that prevent or restrict use or copying of any content or enforce limitations on use of the Services or the content therein.
You represent and warrant that all information that you provide to Method will be true, accurate, complete, and current, and that you have the right to provide such information to Method in connection with your use of the Services. You must comply with the terms of any applicable policies posted on the Method website or within the Services.
You may not:
• restrict or inhibit any other user from using and enjoying the Services;
• post or transmit any unlawful, fraudulent, libelous, defamatory, threatening, abusive, hateful, offensive, false, misleading, derogatory, or otherwise objectionable information of any kind;
• post or transmit any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities, or schemes, or other unsolicited commercial communication, or engage in spamming or flooding;
• post or transmit any information or software which contains a virus, Trojan horse, worm, or other harmful component;
• upload, post, publish, reproduce, transmit, or distribute in any way any component of the Services itself or derivative works with respect thereto;
• resell or otherwise exploit for commercial purposes, directly or indirectly, any portion of the Services, or access to them;
• use email addresses obtained from the Services for solicitation purposes;
• use data mining, robots, or other similar data gathering and extraction tools;
• access (or attempt to access) this site through any automated means (including use of scripts or web crawlers);
• make any derivative works based, in whole or in part, on any portion or all of the Services;
• use i-frames, webpage frames, or any similar framing, to enclose, capture, or distribute any part of the Services;
• mirror, cache, or store any pages or portions of the Service;
• co-brand any portion of the Services;
• otherwise imply any relationship with or endorsement of your brands or services;
• use a false email address, impersonate any person or entity, forge e-mail headers, or otherwise disguise the origin of any communication;
• portray Method or any company affiliated with it negatively or otherwise portray its Services in a false, misleading, derogatory, or offensive manner;
• use the Services in any manner that could damage, disable, overburden, or impair Method servers or interfere with any other party’s use and enjoyment of the Services;
• attempt to gain unauthorized access to any services or information to which you have not been granted access through password mining or any other process;
• post, publish, transmit, reproduce, distribute, or in any way exploit any information, software, or other material obtained through the Services for commercial purposes (other than as expressly permitted);
• upload, post, publish, transmit, reproduce, or distribute in any way, information, software, or other material obtained through the Services which is protected by copyright or other proprietary right without obtaining permission from the copyright owner.
Method has no obligation to monitor the Services. However, you acknowledge and agree that Method has the right to monitor the Services electronically from time to time, and to disclose any information as necessary or appropriate to satisfy any law, regulation, or other governmental request, to operate the Services properly, or to protect itself or its customers. Method reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, inappropriate, or in violation of this Agreement.
With respect to any Software, including without limitation subscription software as a service, subject to the terms and conditions of this Agreement (and any other applicable license or subscription agreement between the parties), Method hereby grants to you a limited, nonexclusive, non-transferable license to access and use such Software during the term of this Agreement, solely by the number of authorized users and/or locations, and only up to the approved and mutually agreed usage volumes, as set forth on the applicable ordering document or as otherwise mutually agreed, and solely for internal and non-commercial purposes.
You shall not, and shall not attempt to (and shall not authorize or allow any third party to or attempt to): (a) download or otherwise obtain a copy of the Service in any form; (b) reverse engineer, reverse compile, decompile, disassemble, or translate, exploit, or otherwise derive the source code of the Service; (c) use the Service on behalf of any third party or for any purpose other than as described in this Agreement; (d) sell, resell, lease, license, sublicense, distribute, reproduce, copy, duplicate, or otherwise transfer or exploit the Service; (e) post, send, process or store infringing, obscene, threatening, libelous, or otherwise unlawful material; (f) post, send, process or store material containing software viruses, worms, Trojan horses or other harmful code; (g) interfere with or disrupt the integrity or performance of the Service; (h) remove, alter or obscure any proprietary notices or indications of intellectual property rights; (i) use, or authorize or permit the use of, the Service except as expressly permitted herein; (j) use the Service to perform any activity which is or may be, directly or indirectly, unlawful, harmful, threatening, abusive, harassing, tortuous, or defamatory.
You will keep and protect any of Method’s Confidential Information as confidential, using at least the same efforts you use to protect your own confidential information, and in no event less than reasonable and industry standard efforts. Method’s “Confidential Information” includes the Services, documentation, and information about the Services and their operation, and any other information you obtain from or about Method or from or about the Services, or any other information which a reasonable person would or should understand to be confidential or proprietary in nature. You agree to return or destroy Method’s Confidential Information when this Agreement is over. Your confidentiality obligations shall survive termination or expiration of this Agreement.
We will use reasonable efforts to protect the confidentiality of certain personally identifiable information you submit to Method (e.g., your address and credit card information submitted by you initially for the purpose of subscribing to the Service) (“Personally Identifiable Information”), in accordance with the Privacy Policy posted on the Method website.Other content or communications you transmit to us, including, without limitation, any feedback, data, questions, comments, suggestions, in any form or media, that you submit to Method via e-mail, the Services, or otherwise (to the extent excluding any Personally Identifiable Information, collectively, “Submissions”), will be treated as non-confidential and nonproprietary.By providing any Submission, you (i) grant to Method a royalty-free, non-exclusive, perpetual, irrevocable, sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in all media; (ii) agree that Method shall be free to use any ideas, concepts or techniques embodied therein for any purpose whatsoever, including developing and marketing products or services, without attribution or liability; (iii) grant to Method the right to use the name that you submit in connection with such content. In addition, you hereby waive all moral rights you may have in any Submissions.We do not endorse any content submitted to the Services by any user or other licensor, or any opinion, recommendation, or advice expressed therein. Method expressly disclaims any liability in connection with content. Method reserves the right to remove content without prior notice that, in its sole discretion, violates this Agreement.Neither party shall issue or release any announcement, statement, press release or other publicity or marketing materials relating to this Agreement or otherwise use the other party’s trademarks without the prior written consent of the other party, provided, however, that Method may, without your consent, include your name and/or other indicia in Method’s lists of current or former customers in promotional and marketing materials.
If and to the extent any portion of the Services may require a fee payment, an incremental payment, or a subscription, you agree to pay Method any applicable fees posted for the Services. By completing and submitting any credit card or other payment authorization through the Services, you are authorizing Method (or its agents) to charge the fees to the account you identify. You must keep all billing information, including payment method, up to date. You agree to pay Method for all charges incurred under your account, including all applicable taxes, fees, and surcharges. You authorize and direct Method to charge your designated payment method for these charges or, if your designated payment method fails, to charge any other payment method you have on file with us.
After 30 days from the date of any unpaid charges, your fee-based Services will be deemed delinquent, and Method may terminate or suspend your account and Services for nonpayment. Method reserves the right to assess an additional 1.5 percent late charge (or the highest amount allowed by law, whichever is lower) per month if your payment is more than 30 days past due. You are liable for any fees, including attorney and collection fees, incurred by Method in its efforts to collect any remaining balances from you.
Fee Changes. Method may, in its sole discretion and at any time, modify the fees for the Services. Any fee change will become effective at the end of the then-current subscription or billing period. Method will provide you with reasonable prior notice (no less than 30 days) of any change in fees to give you an opportunity to terminate your subscription before such change becomes effective. Your continued use of the Services after the fee change comes into effect constitutes your agreement to pay the modified fee amount.
You are responsible for all charges incurred under your account, including applicable taxes, fees, surcharges, and purchases made by you or anyone you allow to use your account or anyone who gains access to your account as a result of your failure to safeguard your credentials.
If you are not completely satisfied with the Services, your sole remedy is to cease using the Services. With respect to any fee-based Services, if you signed up for a designated term, you will still be responsible for payment for the full term. If you did not subscribe for a minimum period, you may cancel at any time with 30 days' advance notice. In any case, you will be responsible for any charges and activity accrued before your Services termination date.Method undertakes commercially reasonable efforts to ensure that the information it provides is current and accurate; however, Method does not warrant the accuracy of information. Method also undertakes commercially reasonable efforts to protect the confidentiality of any confidential information you provide, in accordance with the Privacy Policy; however, Method does not guarantee the confidentiality of such information against unauthorized third-party access or system failure.
THE SERVICES, THE WEBSITE, AND ALL INFORMATION, CONTENT, AND MATERIALS RELATED TO THE FOREGOING, ARE PROVIDED “AS IS.” EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, METHOD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, NON-INTERFERENCE, SYSTEM INTEGRATION, AND ACCURACY OF DATA. METHOD DOES NOT WARRANT THAT USE OF THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR VIRUS-FREE.
IN NO EVENT SHALL METHOD OR METHOD’S AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, OR FOR LOSS OF PROFITS OR DAMAGES ARISING DUE TO BUSINESS INTERRUPTION OR FROM LOSS OR INACCURACY OF INFORMATION, WHETHER OR NOT SUCH DAMAGES WERE FORESEEABLE AND EVEN IF METHOD WAS ADVISED THAT SUCH DAMAGES WERE LIKELY OR POSSIBLE. IN NO EVENT WILL THE AGGREGATE LIABILITY OF METHOD TO YOU FOR ANY AND ALL CLAIMS ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES, EXCEED THE TOTAL FEES PAID TO METHOD BY YOU, IF ANY, DURING THE SIX MONTHS PRECEDING THE DATE OF ANY CLAIM (OR $10 IF THE SERVICES ARE FREE). YOU ACKNOWLEDGE THAT THIS LIMITATION OF LIABILITY IS AN ESSENTIAL TERM BETWEEN YOU AND METHOD RELATING TO THE PROVISION OF THE SERVICE TO YOU, AND METHOD WOULD NOT PROVIDE THE SERVICE TO YOU WITHOUT THIS LIMITATION.
YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS METHOD AND METHOD’S AFFILIATED COMPANIES, AND EACH OF METHOD’S AND THEIR RESPECTIVE OFFICERS, DIRECTORS, MEMBERS, AGENTS, AND EMPLOYEES FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES, CLAIMS, JUDGMENTS, COSTS, EXPENSES AND LIABILITIES, INCLUDING REASONABLE ATTORNEYS’ FEES, INCURRED BY METHOD OR SUCH PARTIES AND/OR ARISING OUT OF OR RESULTING FROM (1) ANY ACTUAL OR ALLEGED VIOLATION BY YOU OF THIS AGREEMENT; (2) ANY ACTIVITY RELATED TO YOUR ACCOUNT BY YOU OR ANY OTHER PERSON ACCESSING THE SERVICE WITH YOUR PASSWORD; (3) YOUR USE OF AND ACCESS TO THE SERVICES; (4) YOUR ACTUAL OR ALLEGED VIOLATION OF ANY THIRD PARTY RIGHT; (5) YOUR ACTUAL OR ALLEGED VIOLATION OF ANY LAW, RULE OR REGULATION; AND/OR (6) YOUR CONTENT OR DATA, INCLUDING IF IT CAUSES ANY DAMAGE TO A THIRD PARTY; AND/OR (7) ANY CLAIM, DISPUTE, OR ACTION BY A THIRD-PARTY SUPPLIER ARISING FROM OR RELATED TO METHOD’S ACCESS TO YOUR SUPPLIER ACCOUNTS AS YOUR AUTHORIZED AGENT UNDER SECTION X, INCLUDING WITHOUT LIMITATION ANY ALLEGATION THAT SUCH ACCESS WAS UNAUTHORIZED, IN VIOLATION OF THE SUPPLIER’S TERMS OF SERVICE, OR OTHERWISE IMPROPER.
ANY USE OF THE SERVICES (OR ANY THIRD-PARTY SERVICES) BY ANY PARTY, INCLUDING YOU, IN ANY HIGH-RISK APPLICATION IS DONE AT THE USER’S OWN RISK, WITHOUT ANY WARRANTY.
We shall not be liable for any circumstances arising out of causes beyond Method’s reasonable control or without Method’s fault or negligence, including, but not limited to, acts or omissions by third parties, Third Party Services or Products, Acts of God, acts of civil or military authority, fires, riots, wars, embargoes, Internet disruptions, hacker attacks, or communications failures, supplier system unavailability or downtime, changes to supplier websites or platforms that affect Method’s ability to interface with such systems, supplier-side access restrictions or credential revocations, or other force majeure.
Once in effect, this Agreement will continue in operation until terminated by either you or us. However, even after termination, the provisions of sections III through XVI of this Agreement will remain in effect in relation to any prior use of the Services by you. You may terminate this Agreement at any time and for any reason by providing notice to Method. Method may terminate this Agreement without notice or temporarily suspend your access to the Services if you breach this Agreement. Method also reserves the right to terminate this Agreement at any time and for any reason by providing notice to you either through email or other reasonable means. After termination of this Agreement for any reason, you understand and acknowledge that Method will have no further obligation to provide the Services or access thereto. Upon termination, all licenses and other rights granted to you by this Agreement will immediately cease. Still, your licenses to Method shall survive, as will certain of your obligations (including payment obligations, if any). For a period of thirty (30) days following termination, you may submit a written request to Method at connect@methodusa.com for an export of your transactional purchase history covering up to the most recent six (6) months before termination. If requested, Method will provide this data in a single standard file format as determined by Method. Method is under no obligation to provide data in custom formats, multiple file types, or configurations beyond what is described in this paragraph. Any data export request must be made within 30 days of termination; requests received after this period may not be fulfilled.
Method may change the terms of this Agreement from time to time. You will be notified of any such changes via e-mail (if you have provided a valid email address) and/or by Method posting notice of the changes on the Services. Any such changes will become effective upon receipt of notice or upon posting on the Services, whichever occurs first. If you object to any such changes, your sole recourse will be to terminate this Agreement. Continued use of the Services following such notice will indicate your acknowledgment of such changes and your agreement to be bound by them.
Authorization and Appointment. By submitting information, data, passwords, usernames, other login information, materials, and other content to Method through the Services, you are licensing that content to Method for the purpose of providing the Services. Method may use and store the content in accordance with this Agreement and our Privacy Policy. You represent that you are entitled to submit it to Method for use for this purpose, without any obligation by Method to pay any fees or be subject to any restrictions or limitations.When you sign up for a Method account, you designate Method as your authorized agent with permission to use your login information to third-party services, such as your suppliers, and represent and warrant that: (a) you are authorized to do so by your practice, clinic, or company; (b) you are the authorized account holder on each supplier platform for which you provide credentials to Method; (c) your agreements with such third-party services permit you to authorize a third party to access your accounts on your behalf; (d) you have the legal right and authority to designate an agent to access your supplier accounts and to authorize the actions described in this Section X; and (e) you will assume full responsibility for any disputes with suppliers arising from Method’s authorized access to your accounts on your behalf. Method’s systems utilize this login information to access these third-party services’ websites on your behalf to obtain and analyze pricing, availability, order history, invoices, and other information. You are solely responsible for ensuring your use of the Services complies with any terms, conditions, or policies of your third-party suppliers.
Limited Power of Attorney. For purposes of this Agreement and solely to provide Account Information to you as part of the Services, you grant Method a limited power of attorney, and appoint Method as your attorney-in-fact and agent, to access third-party sites, retrieve and use your information with the full power and authority to do and perform each thing necessary in connection with such activities, as you could do in person.By using the Services, you expressly authorize Method to access your account information maintained by identified third parties, on your behalf as your agent, and you expressly authorize such third parties to disclose your information to us. When you use the Method Services, you will be directly connected to the third-party website you have identified. Method will submit information, including usernames and passwords that you provide to log into the site. You hereby authorize and permit Method to use and store information submitted by you to accomplish the foregoing and to configure the Services so that it is compatible with the third-party sites for which you submit your information.
Authorized Actions. Actions you expressly authorize Method to take on your behalf for all suppliers whose information you have submitted to Method include, but are not limited to, the following:
Product Retrieval – Method will locate a given product on a supplier’s website and view that product’s page or listing in order to serve you appropriate content.
Availability Retrieval – Method will obtain availability information, including stock or backorder status, quantities in stock, warehouse information, drop-ship information, and other availability information when available.
Pricing Retrieval – Method will obtain your own practice’s or company’s pricing information for a product, including quantity discounts, promotions, and special instructions related to that product’s purchasing or shipment.
Order History Retrieval – Method will retrieve and store invoices and other information on past orders from your suppliers to provide our order history and analytics features.
Shipment Tracking Retrieval – Method will retrieve shipment and package tracking information from your suppliers’ websites to provide order tracking features within the Services.
Order Transmission – Method will transmit purchase orders and related order information directly to suppliers on your behalf. You authorize Method to communicate with your suppliers as your agent for the purpose of submitting, confirming, and facilitating the fulfillment of orders you initiate through the Services. You acknowledge that suppliers will receive and process these orders as orders placed by you through your authorized agent.
Platform Servicing and Maintenance – Method may access supplier websites and systems using your credentials as reasonably necessary to operate, maintain, test, troubleshoot, improve, and support the Method platform and your account, including but not limited to verifying connectivity with supplier systems, diagnosing and resolving technical issues, validating data accuracy, ensuring compatibility with supplier website changes, and performing other actions reasonably necessary to provide, maintain, and improve the Services on your behalf.The foregoing list is illustrative and not exhaustive. You expressly authorize Method to take any actions using your supplier credentials that are reasonably necessary to provide, operate, maintain, and improve the Services and to service your account. Method takes these actions only after you have signed up for a Method account as an authorized representative of your practice, clinic, or company. Method will not take actions on your suppliers’ websites for purposes unrelated to providing or maintaining the Services without your explicit permission.YOU ACKNOWLEDGE AND AGREE THAT WHEN METHOD IS ACCESSING AND RETRIEVING ACCOUNT INFORMATION FROM THIRD-PARTY SITES, METHOD IS ACTING AS YOUR AGENT, AND NOT AS THE AGENT OF OR ON BEHALF OF THE THIRD PARTY THAT OPERATES THE THIRD-PARTY SITE. You understand and agree that the Services are not sponsored or endorsed by any third parties accessible through the Services.
Nature of Authorized Access. You expressly acknowledge and agree that Method’s access to third-party supplier websites and systems on your behalf constitutes authorized access by you, the account holder, through your designated agent. Method does not access any supplier system for purposes unrelated to providing, maintaining, or improving the Services. All access to supplier platforms is performed using credentials you have voluntarily provided, pursuant to the authorization granted in this Section X, and may occur on an ongoing basis as reasonably necessary to provide and maintain the Services without requiring your specific direction for each instance of access. You acknowledge that Method’s access to supplier systems in accordance with this Agreement is not unauthorized access under any applicable federal, state, or local law or regulation, because such access is performed with the authorization of you, the account holder. The information retrieved by Method through these authorized activities is your own account data, maintained under your account on the applicable supplier’s platform, and is not third-party or publicly available data.
Authorization Confirmation. Your act of submitting supplier login credentials to Method through the Services constitutes your written, affirmative authorization for Method to access the corresponding supplier account on your behalf as your authorized agent. Each submission of credentials for an additional supplier constitutes a separate authorization for that supplier. These authorizations remain in effect until you revoke access by removing the applicable supplier credentials from your Method account or by terminating this Agreement.
Cooperation in Supplier Disputes. If any third-party supplier challenges, disputes, or otherwise objects to Method’s access to your account on that supplier’s platform, you agree to promptly cooperate with Method by confirming directly to the supplier, in writing if requested, that you have authorized Method to access your account as your agent. You further agree to take any reasonable steps requested by Method to resolve such disputes, including but not limited to providing written confirmation of your authorization to the supplier or to any relevant third party.
Scope and Limitations. Method’s role as your authorized agent is limited solely to the actions described in this Section X. Method does not review Account Information obtained from third-party sites for accuracy, legality, or non-infringement. Method is not responsible for the Account Information or products and services offered by or on third-party sites. Method cannot always foresee or anticipate technical or other difficulties that may prevent the obtaining of data or loss of data, personalization settings, or other service interruptions. Method cannot assume responsibility for the timeliness, accuracy, deletion, non-delivery, or failure to store any user data, communications, or personalization settings. Method is not responsible for any payment processing errors, fees, or other Services-related issues, including those arising from inaccurate account information. Data obtained through authorized agent activities may be aggregated and anonymized to improve the Services and generate market insights, and by using the Services, you consent to such use. Nothing in this Agreement modifies, supersedes, or replaces any existing agreement between you and your suppliers. Method does not guarantee uninterrupted access to any supplier’s platform, and the availability of supplier data and features within the Services may vary due to factors outside of Method’s control.
Program Affiliations and Data Access. Method may offer affiliation programs and other programs through the Services in partnership with other Method customers. By enrolling in such a program, you consent to your transactional data, purchase history, account information, and other data collected through the Services — including data obtained through Method’s authorized agent activities under this Section X — being accessible to the applicable program partner through the Services as part of that program. This data access is a condition of your participation in the program and will remain in effect for the duration of your enrollment. Program partners access your data as customers of Method’s Services, and Method’s handling of such data is governed by this Agreement and Method’s Privacy Policy. You are solely responsible for notifying Method at connect@methodusa.com if your participation in any program or affiliation ends or changes. Until Method receives such notification, Method will continue to provide data access to the applicable program partner, and Method shall not be liable for any data accessed by a program partner before receiving your notification
For suppliers where Method acts as your Authorized Agent, any prices viewable to you on the Method platform are the prices offered to you by the seller of that product. These prices are retrieved, on your behalf, in real time or via a supplier-provided catalog, and represent the pricing specifically for your practice or company, just as you would see on that seller’s eCommerce website.
Product Information. Information about products, including names, descriptions, images, and documentation, is gathered from various sources, including, but not limited to, websites and documentation from suppliers and product manufacturers. Method may attempt to curate such information, to the best of our ability, in an attempt to be as accurate as possible. However, Method does not warrant that product descriptions or other content of any Method Service is accurate, complete, reliable, current, or error-free. If you are unsure about the accuracy of a product’s information, we suggest cross-referencing it with authorized sellers or the product’s manufacturer to ensure accuracy.
Third-Party Content Ownership. Some content displayed on the Method platform, including company names and logos of manufacturers and suppliers, as well as product names, descriptions, documentation, and images, may be owned by their originators rather than Method. As your authorized agent, Method accesses and uses these content items for the sole purpose of providing the Services to you, but claims no copyright to such materials owned and copyrighted by their originators. Companies that upload or enter content into the Method platform grant Method a license to such content for the purpose of providing the Services for as long as the Services remain operational.
Pricing Accuracy. Method makes no warranties regarding the accuracy of pricing or availability information. Despite our best efforts, a small number of items in our catalog may be mispriced, or stock may be mislabeled due to a technical error by either the seller or Method. If the error resides with the seller, please contact the seller and/or refer to the seller’s policies for remedies. If the price of the item on Method does not match the price on the seller’s eCommerce website, please contact us at connect@methodusa.com so we can look into it.
Availability. Pricing and availability information from any given supplier may be unavailable from time to time due to an error or downtime on a supplier’s website, or due to changes to a supplier’s website that make Method’s interface with it temporarily unavailable. Method makes no warranties of uptime or that any connected supplier will have pricing and availability retrievable at any given time.
Returns and Remedies. If a product discovered on or ordered through Method is not as described, your sole remedy is to return the product to the seller from which it was purchased, pursuant to the terms of that seller’s return policy. Method assumes no responsibility for products ordered using information obtained on Method, and will not interact with sellers on your behalf to initiate or negotiate a return of any product, except as may be part of the authorized agent actions described in Section X.
We reserve the right to modify or discontinue the Services at any time with or without notice to you, including, without limitation, by adding or subtracting features and functionality, third-party content, etc. In the event of such modification or discontinuation of the Services, your sole remedy shall be to terminate this Agreement as set forth herein. Continued use of the Services following notice of any such changes will indicate your acknowledgment and acceptance of such changes.
We and/or Method’s vendors and suppliers, as applicable, retain all right, title and interest in and to the Services, the website and all information, content, Software, and other software and materials provided by or on behalf of us, including but not limited to all text, images, videos, logos, button icons, audio clips, and the look and feel of the website and Method’s brands and logos, and any data compilations, including without limitation any data input by or on behalf of Method or Method’s third-party providers, and any data to the extent processed by, or resulting as an output of, the Services, and all Services usage data, statistical data or aggregated data collected or reported with respect to any part or all of the Services.Method owns the rights to any metadata Method collects from or about your use of the Services. Without limiting the generality of the foregoing, Method reserves the right to create and market public indexes, analysis, or insights created from such data. You agree that you will not copy, reproduce, distribute, or create derivative works from any information, content, software, or materials provided by us, or remove any copyright or other proprietary rights notices without the copyright owner’s prior written consent.Your feedback is welcome and encouraged. You agree, however, that (i) by submitting unsolicited ideas to us, you automatically forfeit your right to any intellectual property rights in such ideas; and (ii) unsolicited ideas submitted to Method or any of Method’s employees or representatives automatically become Method property.
Third parties may supply certain content on the Services. Method does not have editorial control over such content. Any opinions, advice, statements, services, offers, or other information expressed or made available by third parties are those of the respective authors or distributors and not of Method.
The Services may integrate and/or interact with third-party services, such as via APIs, integrations, or other technical methods (collectively, “Third Party Services”). Method makes no claim, representation, or warranty of any kind concerning any Third-Party Services, nor Method’s or any User’s compliance with any Third-Party Terms. It shall be each User’s sole responsibility to analyze and interpret any applicable Third-Party Terms and comply therewith.
Relationship to Section X. Where Method accesses third-party supplier websites on your behalf as your authorized agent under Section X, such access is governed by the terms of Section X. For all other Third-Party Services not covered by Section X, the disclaimers in this Section XIV apply in full. By using the Services, you hereby release Method and waive any claims or claim rights that you may have against Method with respect to your use of any Third-Party Services, including if accessed or used via Method’s Services, and with respect to Third-Party Terms.
As a convenience to you, Method may provide links to third-party websites or services. Method makes no endorsement of such third parties nor any representation or warranty regarding anything that takes place between you and any such third parties. It is up to you to read the third-party sites’ terms of use, privacy policies, and other applicable policies.
If you are a copyright owner or an agent thereof and believe that any content in Method’s Services infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing Method’s Copyright Agent with the following information in writing:• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;• Identification of the copyrighted work claimed to have been infringed;• Identification of the material claimed to be infringing and information reasonably sufficient to permit the service provider to locate the material;• Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and electronic mail;• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.Method’s designated method to receive notifications of claimed infringement is by emailing the Copyright Agent at connect@methodusa.com.
THIS SECTION CONTAINS A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER. IT AFFECTS YOUR RIGHTS ABOUT HOW TO RESOLVE ANY DISPUTE WITH US.Except if you opt-out as expressly permitted below, or except to the extent contrary to applicable law (“Excluded Disputes”), you hereby agree that all disputes between you and Method about your relationship with us, including without limitation disputes related to these Terms of Use, your use of the Service, and/or rights of privacy and/or publicity, may, in Method’s discretion, be resolved by binding, individual arbitration under the American Arbitration Association’s Commercial Arbitration Rules. You hereby expressly waive trial by jury. You may bring claims only on your own behalf. You agree that you shall not participate in any class action or class-wide arbitration for any claims covered by this Agreement.You may opt out of this agreement to arbitrate. If you do so, neither you nor Method can require the other to participate in an arbitration proceeding. To opt out, you must notify Method in writing within 30 days of the date that you first became subject to this arbitration provision at: connect@methodusa.com. You must include your name and residence address, the email address you use for your account with us, and a clear statement that you want to opt out of this arbitration agreement.You shall comply with all laws, rules and regulations now or hereafter promulgated by any government authority or agency that are applicable to your use of the Services, or the transactions contemplated in this Agreement. You may not assign your rights or obligations hereunder, and any attempt by you to sublicense, assign or transfer any of the rights, duties or obligations hereunder or to exceed the scope of this Agreement is void. In the event that Method is sold to a third party, such a sale will not be deemed a transfer of personal information so long as that third party agrees to assume Method’s obligations as to these Terms of Services and any associated Privacy Policy. This Agreement, the Services, and the rights and obligations of the parties with respect to the Services will be subject to and construed in accordance with the laws of the State of Indiana, excluding conflict of law principles. By accessing or using any Services you agree that the statutes and laws of the State of Indiana, without regard to conflicts of law principles thereof, will apply to all matters arising from or relating to the use thereof. You also agree and hereby submit to the exclusive legal jurisdiction and venues of the Courts of Marion County, Indiana with respect to such matters. This is the entire agreement between you and Method with regard to the matters described herein and govern your use of the Services, superseding any prior agreements between you and Method with respect thereto. The failure of Method to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions hereof shall remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of this Agreement or related to use of the Services must be filed within three (3) months after such claim or cause of action arose or be forever barred.
You shall comply with all laws, rules, and regulations applicable to your use of the Services. You may not assign your rights or obligations hereunder, and any attempt to do so is void if Method is sold to a third party; such a sale will not be deemed a transfer of personal information so long as that third party agrees to assume Method’s obligations as to these Terms of Services and any associated Privacy Policy. This Agreement will be subject to and construed in accordance with the laws of the State of Indiana, excluding conflict-of-laws principles. You agree and hereby submit to the exclusive legal jurisdiction and venues of the Courts of Marion County, Indiana. This is the entire agreement between you and Method regarding the matters described herein and governs your use of the Services, superseding any prior agreements. The failure of Method to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions shall remain in full force and effect. You agree that any claim or cause of action arising out of this Agreement or related to use of the Services must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Last Updated: May 20, 2026
